TCS.Hana Mahmoud

TCS.Hana Mahmoud

Tele • Region: TCS • Country: UAE • Window: Current Month

From To

Key Metrics

Snapshot of performance for the selected date window. Each tile includes a short explanation.
Agent ID: 161 • User ID: 3117

Due Today (FUs)

6
Latest scheduled follow-ups landing on today.

Due Tomorrow (FUs)

21
Latest scheduled follow-ups landing on tomorrow.

Total Assigned (all-time)

97
All leads ever assigned to this agent.

New Leads (window)

55
Leads created in this window for this agent.

Leads Touched

93
Distinct leads with at least one FU by this agent.

Follow-ups Scheduled

76
Leads whose latest FU falls inside this window.

Overdue Follow-ups

6
Latest FU date is in the past & not completed.

Not Interested

2
Leads marked with “Not Interested”.

Signed (credited)

2
Signed clients credited to this agent.

FU Adherence

69.9%
Completed on/before scheduled time.

Median Lead Age

17d
Open leads (excl. signed & NI).

Empty-Note FUs

0
Latest FU per lead has empty remark.

Breakdowns

Statuses, sources, aging & cadence.

Status (snapshot)

StatusCount
Didnt Answer Call28
WhatsApp Details24
Following up - After Meeting15
call later - follow up12
Following up to Set a Meeting7
Not In Service Called more then 3 times7
Not Interested - Before Meeting3
Not Interested - After Meeting1

Sources (new in window)

SourceCount
Instagram Specialist - Direct Instagram - UAE32
Ads - Tiktok - UAE22
Ads - Instagram Messages - UAE1

Aging Buckets (snapshot)

0–2d: 83–7d: 138–14d: 1815–30d: 28>30d: 26

FU Cadence (avg days)

2.4d
Average days between FUs by this agent (window).

Action Queues

Work lists for the agent. CSV export available.

Overdue Follow-ups

Past due & not completed.

Export CSV
IDCompanyClientMobileNext FUStatusRemarkLink
167977ضريبه ومال - abu dhabi00971505416192 2026-02-22 10:14:00incompletelsa mrg3sh ll owner Open
237332Tiktok باسم50 755 6407 2026-02-22 10:28:00incompletenot available hklmo b3d alftar w b3t wp Open
237336Tiktok taghreed50 369 5569 2026-02-22 11:50:00incompleteklmtha msh8ola w a2lt ab3tlha wp w hrg3 aklmha alsa3a 2 lw mrdtsh wp Open
237340Tiktok dr ashraf50 856 8863 2026-02-22 11:54:00incompleteno answer b3t wp w hklmo b3d alftar Open
237344Tiktok yasmina54 399 1544 2026-02-22 12:01:00incompletenot available b3t wp w hgrb b3d alftar Open
237348Direct instagram555759558 2026-02-22 12:36:00incompletemrdsh b3t wp w hklmo b3d alftar Open

Due Today

Scheduled for today.

Export CSV
IDCompanyClientMobileNext FUStatusRemarkLink
167977ضريبه ومال - abu dhabi00971505416192 2026-02-22 10:14:00incompletelsa mrg3sh ll owner Open
237332Tiktok باسم50 755 6407 2026-02-22 10:28:00incompletenot available hklmo b3d alftar w b3t wp Open
237336Tiktok taghreed50 369 5569 2026-02-22 11:50:00incompleteklmtha msh8ola w a2lt ab3tlha wp w hrg3 aklmha alsa3a 2 lw mrdtsh wp Open
237340Tiktok dr ashraf50 856 8863 2026-02-22 11:54:00incompleteno answer b3t wp w hklmo b3d alftar Open
237344Tiktok yasmina54 399 1544 2026-02-22 12:01:00incompletenot available b3t wp w hgrb b3d alftar Open
237348Direct instagram555759558 2026-02-22 12:36:00incompletemrdsh b3t wp w hklmo b3d alftar Open

New & Untouched (window)

Newly created with no FUs.

Export CSV
IDCompanyClientMobileCreatedLink
No untouched leads in this window.

Recently Signed (credited)

Signed during window & credited to this agent.

Export CSV
IDCompanyClientMobileSigned AtLink
226929Direct Instagram564425400 2026-02-17 20:04:28Open
217020tiktok mostafa said52 834 2855 2026-02-03 11:25:21Open

Productivity Timeline (Daily)

New leads, FUs by this agent, and signed deals credited.

New Leads

New per day.

Follow-ups Logged

FUs by this agent per day.

Signed (credited)

Signed per day.

Window

Range & days covered.

2026-02-01 → 2026-02-28Days: 28
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