TCS. Shahd Moustafa

TCS. Shahd Moustafa

Tele • Region: TCS • Country: UAE • Window: Current Month

From To

Key Metrics

Snapshot of performance for the selected date window. Each tile includes a short explanation.
Agent ID: 184 • User ID: 3144

Due Today (FUs)

1
Latest scheduled follow-ups landing on today.

Due Tomorrow (FUs)

22
Latest scheduled follow-ups landing on tomorrow.

Total Assigned (all-time)

192
All leads ever assigned to this agent.

New Leads (window)

83
Leads created in this window for this agent.

Leads Touched

91
Distinct leads with at least one FU by this agent.

Follow-ups Scheduled

81
Leads whose latest FU falls inside this window.

Overdue Follow-ups

1
Latest FU date is in the past & not completed.

Not Interested

23
Leads marked with “Not Interested”.

Signed (credited)

2
Signed clients credited to this agent.

FU Adherence

34.2%
Completed on/before scheduled time.

Median Lead Age

24d
Open leads (excl. signed & NI).

Empty-Note FUs

0
Latest FU per lead has empty remark.

Breakdowns

Statuses, sources, aging & cadence.

Status (snapshot)

StatusCount
WhatsApp Details63
Didnt Answer Call62
call later - follow up16
Not Interested - Before Meeting13
Not Interested - After Meeting10
Lead Submited10
Meeting Assigned8
Following up to Set a Meeting7
Waiting For Payment - After Meeting2
Following up - After Meeting1

Sources (new in window)

SourceCount
Data Entry - Call Center - Omnia Salem - UAE17
Data Entry - Call Center - Esraa Emad - UAE16
Data Entry - Call Center - Radwa Mohamed - UAE9
Data Entry - Call Center - Samar Ibrahim - UAE8
Data Entry - Call Center - Dina El Sayed - UAE7
Data Entry - Call Center - Fagr Mohamed - UAE7
Data Entry - Call Center - Al Shaimaa Ibrahim - UAE5
Data Entry - Call Center -Hanin Samy - UAE5
Data Entry - Call Center - Aya Rachad - UAE5
Data Entry - Call Center - Shaimaa Mahmoud - UAE4

Aging Buckets (snapshot)

0–2d: 223–7d: 378–14d: 2215–30d: 7>30d: 81

FU Cadence (avg days)

4.4d
Average days between FUs by this agent (window).

Action Queues

Work lists for the agent. CSV export available.

Overdue Follow-ups

Past due & not completed.

Export CSV
IDCompanyClientMobileNext FUStatusRemarkLink
178298Car Trading Company - uae00971503951005 2025-12-23 15:54:00incompleteكلمته ومردش وده اللي كان عايز السوشيال ميديا بس Open

Due Today

Scheduled for today.

Export CSV
IDCompanyClientMobileNext FUStatusRemarkLink
178298Car Trading Company - uae00971503951005 2025-12-23 15:54:00incompleteكلمته ومردش وده اللي كان عايز السوشيال ميديا بس Open

New & Untouched (window)

Newly created with no FUs.

Export CSV
IDCompanyClientMobileCreatedLink
187206مطعم - uae00971565515764 2025-12-23 08:23:10 Open
187207مطلوب سائق - uae00971542110479 2025-12-23 08:23:10 Open
187208مركز سيارات - uae00971545201518 2025-12-23 08:23:10 Open
187209شركة سفن اب كابيتال - uae00971525602350 2025-12-23 08:23:10 Open
187210شركة اثاث - uae00971509079701 2025-12-23 08:23:10 Open
187211كوفي شوب - uae00971505033187 2025-12-23 08:23:10 Open
187212صالون نسائي - uae00971561868956 2025-12-23 08:23:10 Open
187214محل عطور - uae00971504844663 2025-12-23 08:23:10 Open
187215قمر القصدي للمحاماة والاستشارات القانونية - uae00971553122302 2025-12-23 08:23:10 Open
187216قمر القصدي للمحاماة والاستشارات القانونية - uae00971586689000 2025-12-23 08:23:10 Open
187217حميد الغفلي للمحاماة والاستشارة القانونية - uae00971522772772 2025-12-23 08:23:10 Open

Recently Signed (credited)

Signed during window & credited to this agent.

Export CSV
IDCompanyClientMobileSigned AtLink
178398سبا - abu dhabi00971555575614 2025-12-15 09:15:34Open
160708شركة عقارية - uae00971543314673 2025-12-15 07:03:00Open

Productivity Timeline (Daily)

New leads, FUs by this agent, and signed deals credited.

New Leads

New per day.

Follow-ups Logged

FUs by this agent per day.

Signed (credited)

Signed per day.

Window

Range & days covered.

2025-12-01 → 2025-12-31Days: 31
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